Terms of Service
TERMS OF SERVICE
Last updated: August 31, 2026
OVERVIEW
Welcome to Vermune! The terms "we", "us" and "our" refer to Vermune. Vermune operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Vermune is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, or that you have the legal authority required to use the Services.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.
You represent and warrant that all information you provide through our store is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate representations and descriptions of our products and services in our online store.
However, product colors, packaging or appearance may differ slightly from how they appear on your screen due to the device, display settings, photography, packaging updates or other factors.
We do not warrant that the appearance of products purchased by you will be exactly the same as depicted or rendered in our online store.
All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region or jurisdiction on a case-by-case basis.
Vermune products are dietary supplements and are not intended to diagnose, treat, cure or prevent any disease.
Information provided through our Services is for general informational purposes only and is not intended as medical advice.
Individual experiences may vary. You should consult an appropriate healthcare professional before using dietary supplements if you are pregnant, nursing, taking medication, have a medical condition or have concerns about whether a product is appropriate for you.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
Vermune reserves the right to accept or decline an order where reasonably necessary, including in cases involving product availability, suspected fraud, payment issues, pricing errors or other circumstances affecting our ability to fulfill the order.
Your order is not accepted until Vermune confirms acceptance and payment has been successfully processed.
Please review your order carefully before submitting it, as we may be unable to accommodate cancellation or modification requests once an order has entered processing or fulfillment.
If we decline, change or cancel an order, we will attempt to notify you using the email address, billing information and/or phone number provided when the order was placed.
Your purchases are subject to our Refund Policy.
You represent that purchases made through our Services are primarily intended for personal or household use and not for unauthorized commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice.
The price charged for a product or service will be the price displayed and agreed to at the time the order is placed and will generally be reflected in your order confirmation.
Unless otherwise expressly stated, displayed prices may not include applicable taxes, shipping, customs, import duties or other charges.
We may offer promotions that affect pricing and that may be governed by additional terms and conditions. If specific promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion.
You agree to provide current, complete and accurate purchase, payment and account information for purchases made through our store.
You agree to promptly update relevant account information, including your email address and payment information, where necessary so that we can complete transactions and contact you.
By providing payment information, you represent and warrant that you are authorized to use the applicable payment method and authorize us and our payment providers to charge amounts associated with your purchase.
SECTION 5 - SUBSCRIPTIONS AND AUTOMATIC RENEWAL
Certain Vermune products may be available through recurring subscription plans.
When you select a subscription option and complete your purchase, you authorize Vermune and our payment providers to automatically charge your selected payment method for recurring orders according to the price and delivery frequency presented to you before checkout.
Your subscription will continue and automatically renew until you cancel it.
The applicable subscription price, discount and renewal frequency will be displayed when you enroll in the subscription.
Unless otherwise stated, subscription orders will be processed automatically according to your selected delivery schedule.
You are responsible for ensuring that your payment and account information remains current.
Managing Your Subscription
You may manage your subscription using the subscription management options provided by Vermune.
Depending on the options available for your subscription, you may be able to:
- cancel your subscription;
- pause your subscription;
- skip an upcoming order;
- change your delivery frequency;
- update your payment information;
- update your shipping information.
You may also contact us at:
for assistance with your subscription.
Cancelling Your Subscription
You may cancel your subscription at any time before your next recurring order has been processed.
Cancellation stops future subscription renewals. It does not automatically cancel or refund an order that has already been processed or entered fulfillment.
There is no cancellation fee unless explicitly disclosed before enrollment.
Changes to Subscription Pricing
Subscription pricing or terms may change from time to time.
Where required by applicable law, we will provide notice before a material change to the recurring price or other material subscription terms becomes effective.
By continuing the subscription after any properly disclosed change becomes effective, you agree to the updated terms to the extent permitted by applicable law.
SECTION 6 - SHIPPING AND DELIVERY
All delivery times displayed through our Services are estimates unless expressly stated otherwise.
Delivery times may be affected by shipping carriers, customs processing, weather, holidays, supply-chain disruptions and other circumstances outside our reasonable control.
You are responsible for providing an accurate and complete shipping address.
If you discover an error in your shipping information, contact us as soon as possible at:
We cannot guarantee that shipping information can be changed after an order has entered fulfillment.
International orders may be subject to customs duties, import taxes or other government charges depending on the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated.
SECTION 7 - INTELLECTUAL PROPERTY
Our Services, including but not limited to the Vermune name, trademarks, logos, branding, text, product images, graphics, reviews, videos, audio, Website design and other content, are owned by or licensed to Vermune and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, transmit, sell or commercially exploit material from the Services without our prior written consent, except where permitted by applicable law.
Nothing in these Terms grants you ownership of or a license to Vermune's intellectual property except for the limited right to use the Services in accordance with these Terms.
Shopify's names, logos and other intellectual property belong to Shopify or its respective licensors.
SECTION 8 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services.
We may not monitor or control these third-party tools.
Access to third-party tools may be provided on an "as is" and "as available" basis.
Your use of optional third-party tools is at your own discretion and may also be subject to terms and policies established by the applicable third-party provider.
We may introduce additional features, tools or resources through the Services in the future. Such features will also be considered part of the Services and will be subject to these Terms.
SECTION 9 - THIRD-PARTY LINKS
Our Services may contain links to websites, services or materials operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, security or practices of third-party websites.
If you choose to access a third-party website or service, you do so subject to the terms and policies of that third party.
Vermune is not responsible for losses or damages arising from transactions conducted directly with third parties, except where liability cannot legally be excluded.
Questions or complaints relating to third-party products or services should generally be directed to the applicable third party.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
Vermune is powered by Shopify, which enables us to provide the Services to you.
However, purchases you make through our store are made directly with Vermune and not with Shopify.
Shopify provides technology and infrastructure that supports the operation of our online store but is not the seller of Vermune products.
Your use of certain Shopify-powered functionality may also be subject to Shopify's applicable terms and privacy practices.
This mirrors the Shopify relationship addressed in the source Terms.
SECTION 11 - PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Because our Services are hosted by Shopify, Shopify may collect and process certain personal information relating to your access to and use of the Services in order to provide its services.
Information may also be transmitted to third-party service providers that assist us with services such as payment processing, order fulfillment, analytics, customer service, subscriptions and marketing.
Please review our Privacy Policy for more information about how personal information is collected, used and shared.
SECTION 12 - FEEDBACK, REVIEWS AND USER CONTENT
If you voluntarily submit, upload, post, email or otherwise provide reviews, testimonials, photographs, videos, ideas, suggestions, feedback or other content ("Feedback"), you represent that you have the rights necessary to provide that content.
To the extent permitted by applicable law, you grant Vermune a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute and adapt submitted Feedback for legitimate business and marketing purposes.
You represent that your Feedback:
- is truthful to the best of your knowledge;
- does not infringe third-party rights;
- does not contain unlawful or malicious content;
- does not intentionally mislead us or other customers.
Where compensation or another incentive was provided in connection with Feedback, applicable disclosure requirements must be followed.
We may monitor, moderate or remove Feedback where reasonably necessary.
You remain responsible for the Feedback you submit.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information provided through our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability or other information.
We reserve the right to correct errors, inaccuracies or omissions and to update information where appropriate.
Where permitted by applicable law, we may cancel an order affected by an obvious pricing, availability or technical error and provide any applicable refund.
SECTION 14 - PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not use the Services:
- for unlawful, fraudulent or malicious purposes;
- to violate applicable laws or regulations;
- to infringe intellectual property rights;
- to harass, threaten, defame or harm another person;
- to intentionally transmit false or misleading information;
- to distribute spam or unauthorized solicitations;
- to impersonate another person or entity;
- to upload viruses, malware or malicious code;
- to collect personal information without authorization;
- to interfere with Website security or functionality;
- to attempt unauthorized access to systems or accounts;
- to scrape, extract or commercially exploit Website content in violation of these Terms or applicable law.
We reserve the right to suspend or terminate access where we reasonably determine that these Terms have been materially violated.
SECTION 15 - TERMINATION
We may suspend or terminate your access to the Services where reasonably necessary, including in connection with fraud, unlawful conduct, abuse of the Services or material violation of these Terms.
You remain responsible for amounts properly incurred before termination.
Sections that by their nature should survive termination will continue to apply.
SECTION 16 - DISCLAIMER OF WARRANTIES
Information provided on or through the Services is made available primarily for general informational purposes.
We do not guarantee that all Website information will always be complete, current or error-free.
To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis without warranties beyond those that cannot lawfully be excluded.
We do not guarantee that access to the Services will always be uninterrupted, timely, secure or error-free.
Nothing in these Terms excludes statutory warranties or consumer rights that cannot legally be excluded or limited.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Vermune and its affiliates, employees, contractors, agents, service providers and licensors will not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of the Services or products purchased through the Services.
This may include, where permitted by law, lost profits, lost revenue, lost savings, loss of data or similar damages.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Vermune and our affiliates, employees, agents, contractors, licensors and service providers from third-party claims arising from:
- your material breach of these Terms;
- your violation of applicable law;
- your infringement of third-party rights; or
- unlawful misuse of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be limited or severed to the minimum extent necessary.
The remaining provisions will continue to remain valid and enforceable to the extent permitted by applicable law.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.
These Terms and any policies or operating rules incorporated into them constitute the agreement governing your use of the Services, subject to applicable law.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by applicable law.
Vermune may transfer or assign its rights and obligations in connection with a merger, acquisition, sale, restructuring or transfer of relevant business assets.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed and interpreted in accordance with the laws applicable in the jurisdiction in which the legal entity operating Vermune is established, subject to any mandatory consumer-protection laws that apply to you.
The source Terms similarly tie governing law to the jurisdiction in which the business is headquartered rather than naming a jurisdiction in the text itself.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service on this page.
We reserve the right to update, change or replace portions of these Terms by posting an updated version to our Website.
Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those updated Terms to the extent permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Vermune
Email: support@vermune.com
Website: vermune.com
Additional legal entity and business address information may be added here where required.
SECTION 26 - SMS TERMS & CONDITIONS
If you voluntarily provide your mobile number and separately opt in to receive SMS communications from Vermune, you may receive recurring automated marketing and/or order-related text messages according to the consent provided when you enroll.
Consent to promotional SMS messages is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
Where supported, reply STOP to opt out of promotional SMS messages or HELP for assistance.
Mobile information will be handled in accordance with our Privacy Policy and applicable law.
Questions regarding SMS communications may be sent to: